• Analysis of existing portfolio and rates arbitration 

• Personalised commercial action plan 

• Prospection and contracting of local corporate clientele 

• Managed and optimised presence on every distribution channel (OTAs, wholesalers, tour operators, GDS, agencies…)

• Presence at international trade fairs

• Implementation of your strategy and rate structure

• Daily adjustment of rates based on the establishment’s location, target clientele, seasonality, budgetary objectives, market fluctuations and competition

• Implementation of reliable and efficient tools dedicated to optimising performance

• Benchmark and competition monitoring

• Hotel website, group website, mobile site

• SEO

• SEM

• Metasearch

• Display and social ads 

• Recruitment, training, management and evaluation of establishment managers

• Identification of progress points for each profit centre and implementation of corrective actions in order to attain principle objectives, including:

        - Increased revenue

        - Profitability growth

        - Quality improvement

• Implementation of operational procedures and best practices

• Monthly meetings with all managers: reports, actions and follow-up

• Implementation of mystery guest visits with reports on satisfaction, quality and service

• E-reputation monitoring and optimisation 

• Monthly booking audits

• Elaboration of the hotels’ operating budgets and cashflow forecasts

• Elaboration of annual investment budgets 

• Creation and monitoring of monthly, quarterly and annual objectives and ratios

• Monthly objective meetings: analysis and monitoring, implementation of corrective actions

• Monitoring and management of aged trial balances

• Loan undertaking and debt management

• Control of social obligation conformity 

• Review of the company’s contractual obligations

• Guidance in dispute / litigation procedures (concerning companies or employees),

• Co-ordination of in-house or external consultants (jurists, chartered accountants, lawyers)

• Negotiation with landlords, administrations…

• Monitoring and control of conformity, security and accessibility of the establishments

• Adherence to current legislation

• Definition of product concept

• Elaboration and control of budget and schedule

• Co-ordination of construction project

• Monitoring of building work and assistance with works acceptance procedures