This month we’d like to present Raúl Benmakhlouf, night-auditor at the Hotel Design Sorbonne, who tells us how he came to work there…

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My name is Raúl Benmakhlouf. I am currently a night-auditor at the Hotel Design Sorbonne which is part of the collection of hotels belonging to the HPRG Group (Hôtel Paris Rive Gauche).

I did advanced hospitality studies with a specialisation in the hotel trade at the Lycée Jean Drouant, in the 17th arrondissement of Paris.

After that I gained a Licence Professionnelle in International Hotel and Tourism Management at the Université de Saint-Quentin-en-Yvelines.

My last year of BTS studies and first year of my Licence Professionnelle were during the initial period of Covid, meaning that my work experience was complicated and difficult.

What I like most of all about my profession is being in contact with national and international guests who visit Paris for work, to see their family or to discover the city for the very first time.

The job of night receptionist includes a large number of different tasks that have to be performed throughout the night.

I take a first look at the day’s accounting for the hotel in order to detect and correct any anomilies. Then, most of the night is spent dealing with bookings, client e-mails, etc.

I have to be ready at any time to handle unusual situations, and be able to imagine solutions and take decisions, and what I really love is being able to help our guests at any time during the night.

I started working at the Hotel Design Sorbonne in October 2021. It’s my first night job, requiring a certain amount of personal organisation to look after my daytime obligations, but I manage.

Here are a few places selected by Raúl, his favourite Parisian spots, and there are quite a few! Click each pin for more info.

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Une publication partagée par Hotel Design Sorbonne ✭✭✭ (@hoteldesignsorbonne)