This month we’d like you to say hi to Jean-Michel Walter, a receptionist at the Hotel Design Sorbonne. He tells us how he came to work at the hotel…

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My name is Jean-Michel. After studying Economic and Social Administration at Metz University, where I was able to increase my knowledge of mathematics, accounting and economic science, I decided to change tack and train for management of cafés and restaurants at Nancy’s chamber of commerce and industry.

After a few years of experience in the hotel trade in Paris and the Paris region, I joined HPRG in early 2017. I was immediately impressed by the professionalism of the work done at reception, where everything is governed by written procedures that are available in tools such as DM Book and Experience Hotel.

What I love about the hotels with the HPRG label is that each establishment has its own identity, but shared work methods where each employee can express their enthusiasm for sales, particularly in upselling, as well as being able to confirm booking requests received by telephone or mail, very prevalent since the post-confinement of 2021.

Also, I really love the 5th arrondissement – the place de la Sorbonne is magical during summer evenings – sometimes, a note or two of music floats as far as the hotel. At the end of a day’s work, it’s really lovely.

Here are a few place selected by Jean-Michel, his favourite spots near the hotel – a bar, a restaurant, a tea room and even a bowling alley!

Click each pin for more info.

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Hotel Design Sorbonne

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